وظيفتك عندنا

وظيفتك عندنا.. وظائف خالية لجميع المؤهلات والتخصصات

إيمانا بالمسؤولية المجتمعية للمساهمة في نهضة الاقتصاد المصرى، ودفع عجلة التنمية، تنشر “بوابة القاهرة” العديد من الوظائف الخالية لجميع المؤهلات والعديد من التخصصات والتي نشرت عبر المواقع الرسمية للشركات أو المصانع أو عبر صفحاتها على مواقع التواصل الاجتماعي أو ضمن مبادرة طور وغير والتابعة لوزارة الشباب والرياضة.

 

المتطلبات: مؤهل متوسط، ذكور فقط /السن من 40 سنه وحتي 50 سنه، خبرة بنفس المجال من سنتين فأكثر، القابليه للعمل في نظام شفتات أو ورديات صباحيه ومسائية، المواعيد 12 ساعه يوميا- الاجازم يوم واحد بالتناوب.
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Company: Air Arabia Egypt (E5)
Location:
Cairo، EG
IMPORTANT INFORMATION
Only Egyptian nationals are eligible to apply. This postion is based out of Cairo، Egypt.
Job Purpose
Plans، facilitates, and efficiently executes on-going support services in the area of Talent Acquisition. Manages the day-to-day activities such as: vacancies, sourcing candidates, short-listing, interviewing, selection, on-boarding, exit process, career fairs, internship programs, etc. in line with company’s policies and procedures and as per Egyptian Labour law.
Key Result Responsibilities
Releases the agreed vacancies using available tools، ensuring all agreed criteria are included and content is approved by HHR as per the company’s approved standards; whenever required, places advertisements for vacancies.
Navigates the web، sourcing engines and the available CVs databank to identify candidates based on skill sets and competencies. Conducts pre-screening, short-lists qualified candidates with objective summary on each.
Liaises with HHR/Line Manager on the interview formalities and the assessment methods; prepares necessary material and logistics، communicates details to candidates and designated managers, and facilitates the assessment canters stages and results.
Compiles the interview assessment results، prepares a report on short-listed candidates.
Follows up with candidates on the results of their interviews whilst reflecting a positive corporate image of Air Arabia all the time.
Communicates with selected candidates to finalize pre-offer formalities. Obtains approval prior to extending the employment offers/contracts; Advises the candidates on the offer content ensuring their understanding of the general P&Ps benefits، entitlements, restrictions and regulations.
Follows up with new joiners to obtain their feedback on the recruitment process، environment, and working conditions at Air Arabia.
Facilitates exit interviews and keeps records of the outcome to prepare the “Attrition Reports”. Generates/maintains other reports a such as Recruitment Status Report، New Joiners Checklists, etc.
Updates the HR system with the valid records and scanned documents needed for complete personnel files; maintains databank of all qualified CVs to refer to for future vacancies.
Notifies employees when visa renewal is due with the required documents to be submitted.
Works closely with the payroll team to facilitate the exit clearance formalities for resigned/terminated/retired employees

Qualifications (Academic، training, languages)

Bachelor’s degree in human resources / Management/Administration or equivalent; alternately a diploma or certificate in a related field combined with needed years of experience.
“Competency Based Interviewing Techniques”، “Effective Interviewing Skills”,“ Negotiating and Influencing”, “Evaluation and Assessment”, trainings are an added value.
Ability to use technology systems/tools mainly recruitment Sourcing Engines and agencies.
Proficient in Microsoft Office- Internet، LinkedIn, and Web Search.
Very Good written and verbal communication skills.
Very good English and Arabic Languages

Work Experience

4+ years of related working experience in Human Resources in any service industry preferably in Airlines out of which a minimum of 2 years at least working in Recruitment/Talent Acquisition.
Must have worked in a mid-sized organization operating on a regional/multinational level.
Knowledge in HR functions (mainly employee services/payroll) and the corresponding processes is a pre-requisite.
Familiar with formalities and pre-requisites associated with Immigration and Labor requirements.
Relative experience in conducting interviews and assessments for candidates within agreed guidelines.
Capable of meeting deadlines without compromising the quality of outcome.
Capable of prioritizing responsibilities and acting in critical situations.
Proven skills in working with data، records and resources with high efficiency.
High attention to details، confidentiality, and ability to adhere to procedures and set measures are a must.
Cost-oriented، possesses effective negotiation and problem-solving skills.

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Qualifications (Academic، training, languages)

Bachelor degree in Law، Paralegal Studies or equivalent.
Proficient in Microsoft Office (Advanced Excel and PowerPoint)، Internet and Web Search.
Very good business writing and reporting skills.
Fluent in Arabic and English languages.

Work Experience
3+ years of working experience as a legal assistant or paralegal working closely with senior level attorneys in a law firm or corporate legal environment; preferably within Airline industry.
Egypt experience، knowledge of Egypt regulations, litigation and arbitration mechanism is a must.
Proven skills in managing court cases and disputes pertaining to formalities، documents, and follow up.
Experience in initiating and drafting contracts of various nature.
Highly organized with experience in developing and maintaining filing / archiving systems.
Employs a balance of technical expertise، and interpersonal relations to interact with senior/ mid- level management and subordinates as well as execute new initiatives that support company’s objectives.
Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.

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Provides accurate information about the company’s products and services; processes travel bookings، modifications and cancellations on reservations.
Handles customers’ complaints of different nature، identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
As needed، escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.
Promotes the company’s products and services through cross-selling such as ancillaries، holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
Demonstrates thorough understanding of the Contact Center core activities & functionalities، supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.
Ensures all key performance indicators for customer satisfaction are achieved، including agreed service levels, quality standards and productivity.
Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.
Performs any additional responsibilities as advised by the Line Manager/Supervisor.

Qualifications (Academic، training, languages)
High School/Diploma or equivalent.
Capable of using technology systems and tools such as Microsoft Office.
Good in English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).
No hearing or articulatory problems.

Work Experience
No previous experience is required for this role; any experience would be treated as an advantage.
Capability of understanding market trends and channeling them leading to effective customer care solutions
Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
Capable of understanding customers’ problems and direct them in the right channel.
Ability to work for long hours and under pressure.
Capable of identifying problems and immediately reacting to situations of different nature such as angry customers، complaints and special requests.
Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.

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JOB PURPOSE:
Performs a range of job evaluation، Re-structuring، and organizational design services including designing، documenting, and evaluating jobs; to validate and study the business needs while acting as a custodian of the system to avoid redundancies and ensure proper cascading of tasks and responsibilities.
Main Responsibilities:
Focuses on jobs and structures in the organization by supporting with the org design; while ensuring clear roles and responsibilities across.
Conducts job analysis interviews with middle/top Management to collect، analyse، and document job data to prepare or edit job descriptions for Re-evaluations and Re-structuring.
Study job performed and interview incumbents، supervisors، and managers concerned to ascertain job requirements and tasks/responsibilities involved.
Assist line management on all matters related to the preparation of job description، or revises existing job descriptions، to reflect standardized language for cross-cutting job skill and complexity levels and to remove redundancies and ensure proper cascading of responsibilities top down.
Provides technical guidance to all employees for all three entities in regards to policy interpretation on all aspects of organizational structuring and job evaluations.
Assist the OD Manager in initial evaluation and JE factoring of all new jobs and re-evaluations prior to submitting to HOD TR&OD for review.
Reviews clusters of jobs (position structures) and overall organizational designs for potential to improve effectiveness.
Carry out comparative analysis of job functions، specifications، grades and other occupational data، in relation to other jobs in the company.
Keeps abreast of ‘best practices’ in HR business processes as they may impact work of the Department. Provides innovative human resources solutions within a given framework.
Ensure that all jobs are created and available on the system.
Work closely with Total Rewards، Man Power Panning and Shared Services teams in any follow up operational request to ensure accuracy in the organization data.
Approve all Hiring Requisition forms of Etisalat Misr، EGS and ISP and provides recruitment team with the approved grades، title، minimum requirements and job synopsis/descriptions to ensure they are correctly reflected in the recruitment requisitions.
Responsible for preparing and presenting both evaluation and re-org cases to the calibration committee (OD Manager، Head of Total Rewards & OD، HRBP and HRD) on weekly basis.
Run monthly organisational charts & conducts regular audit checks of the org structure and recommends changes to make the org more efficient.
Audit the business functions as potential changes of job descriptions are identified.
Manage ongoing system enhancements with the IT.
Frequent contact with all departmental SPOCS to handle arising day to day issues.
Responds to concerned accounts’ requests and act on solving related services’ issues.
Responsible for preparing different statistical reports and analysis when needed.
Performs other duties as assigned.
Qualifications:
Bachelor’s degree in a relevant discipline.
Very Good in Arabic & English (Reading، Writing & Oral) and Very good computer skills. Negotiation، Interviewing & Communication skills.
Proposal & Business writing.
Statistical analysis skills.
High literacy in Mircorsoft Office (Word، Excel & Powerpoint)
Visio; Oracle & SAP user
Experience:
Minimum 5-7 years HR related experience experience; with at least 3 years with OD background. Preferable experience in telecom field

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Execute the Rating validation، usage counters، interconnect and platform integrity including post-paid and loyalty controls to save the revenue streams، and give trust to the management that all revenue streams are accurately identified, captured, recorded, billed, invoiced and reported in a timely manner.
Maintain and enhance the Revenue Assurance processes and control framework to ensure that all revenues are accurately charged، billed، collected and reported.

Perform internal & external monthly reports to the top management and group RAFM including group RAFM KPI list، RAFM Frame work، Highlighted Issue list، revenue leakage quantification.

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Role Objective
Support and plan for Enterprise projects within agreed time-scales and budgets، while ensuring and recommending appropriate solutions and standards quality of customer installations.
Main Responsibilities
plan the project life cycle from receiving the order from over the system till delivering the service and getting customer acceptance.
Validate project order to confirm that requested services over the system are matching customer requirements.
Confirm End-to-End solution to start the preparation and implementation plan and secure needed resources.
Coordinate between technical teams to ensure the smooth implementation and prompt action or decision taken in case of any problem that may occur.
Confirm network readiness for supporting new services and/or working with network team for preparations required to support customer requested services.
Follow up project plan milestones to ensure service delivery as per agreed
Monitor project cost to ensure that cost level is within approved project B.C
Request for B.C updates if required to accommodate new cost
Communicate with customer project plan and agree with him for it as per project SLA
Agree with customer for communication procedures and updates frequency according to project milestones.
Ensure the closing procedure after the customer acceptance of the project to ensure project hand over with all needed documents and solutions for smooth operation.
Qualifications Essential
B.Sc. In Communications Engineering or computer Science
Good knowledge of data networks
PMP
Experience Essential
1-3 years of experience with at least 1 year in project management
Good experience with Enterprise customers

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Role Objective
Support and plan for Enterprise projects within agreed time-scales and budgets، while ensuring and recommending appropriate solutions and standards quality of customer installations.
Main Responsibilities
plan the project life cycle from receiving the order from over the system till delivering the service and getting customer acceptance.
Validate project order to confirm that requested services over the system are matching customer requirements.
Confirm End-to-End solution to start the preparation and implementation plan and secure needed resources.
Coordinate between technical teams to ensure the smooth implementation and prompt action or decision taken in case of any problem that may occur.
Confirm network readiness for supporting new services and/or working with network team for preparations required to support customer requested services.
Follow up project plan milestones to ensure service delivery as per agreed
Monitor project cost to ensure that cost level is within approved project B.C
Request for B.C updates if required to accommodate new cost
Communicate with customer project plan and agree with him for it as per project SLA
Agree with customer for communication procedures and updates frequency according to project milestones.
Ensure the closing procedure after the customer acceptance of the project to ensure project hand over with all needed documents and solutions for smooth operation.
Qualifications Essential
B.Sc. In Communications Engineering or computer Science
Good knowledge of data networks
PMP
Experience Essential
1-3 years of experience with at least 1 year in project management
Good experience with Enterprise customers

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